Joey Coleman, international author and speaker presented a webcast based on his Wall Street Journal best-selling business book, Never Lose a Customer Again: How to Turn Any Sales into Lifelong Loyalty in 100 Days last month with 360insights. Did you miss it? In case you did we’d like to give you the chance to watch it.
In his usual entertaining fashion and engaging nature, Joey Coleman introduced viewers to the First 100 Days® methodology- a way of approaching your incentives, your customer service, and your customer experience efforts so you can turn new customers into lifelong fans. Designed to dramatically enhance the bottom line of your business, this methodology is easy to adopt and quick to produce results.
What you’ll learn:
- How to maximize the beginning of the customer lifecycle to increase engagement
- How to reduce customer churn and increase overall profits
- How to identify your current customer’s journey and then determine ways to enhance it
* Please note: this video is gated but you are able to watch it instantly upon filling in the registration details.