Providing a rebate isn’t just about rewarding a customer, it’s about creating a connection with your consumers that will last and that starts with providing a simple to use rebate journey, supported by top-notch communication. From the moment a customer purchases your product to well after they receive it, the experience they have with your brand will determine if they re-purchase or promote your product.
It’s then crucial that the journey your customers take with your rebate should be fast, efficient, and enjoyable.
The infographic pictured below takes you through the rebate journey, showcasing today’s standard rebate practices and the best practices you need to start adopting. Follow 360insights best consumer rebate program practices to provide the most memorable rebate journey experience for your customers.