Ep. 43 – Heather Tenuto: What, Where, & How of Customer Success

Where are you in your customer success journey? Are your customers feeling the love… literally? Many organizations are taking the leap and embracing the move beyond just the “customer first” notion and instead becoming “customer obsessed.” Simply because, as Heather Tenuto puts it, “the customer has never been more powerful than they are today.”

In this ChannelEdge episode Heather Tenuto, CRO of Zift Solutions, joins us to discuss all about the what, where, and how’s of customer success. Bringing her 20+ years of experience working with B2B, B2C and SaaS providers, she knows a thing or two about how to make the customer paramount. Listen now to hear how you can strengthen your customer relationships.

 

LISTEN TO THE ENTIRE CONVERSATION NOW:

If you’ve got ideas for future shows, want to connect us with an exciting guest or send questions or comments in on the podcast, please free to email us at ChannelEdge@360insights.com

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Click here to listen to our previous podcast episode with Melanie Zevenbergen, “Culture is The Difference Maker.”